Wednesday, February 4, 2009

"I'm Sirius, HR 2491, Where Are You?"

I found a bug in the cool astronomy app I showed you the other day. Because, you know, nothing is perfect. Anyhow, some of the stars were listed in the catalog as belonging to the wrong constellation. For instance, the brightest star in the sky, (next to the sun of course) Sirius (HR 2491), was listed as Alpha-Cygnus instead of Alpha-Canis Majoris as it should have been. Well, duh. That's a whole lot of light-years off. And there were others which I will spare you. They all showed correctly in the star field, it was just the listings that were inaccurate.

Anyhow, the reason I am telling you this is because I wrote the app author an email and asked him to look into this issue. This morning there was an update for this app showing in App Store, I installed it and guess what? He fixed it!

Less than 24-hour turnaround, that's customer service!

Hell, the guy is an astronomer/programmer, he was probably up all night trying to figure it out, and loving it.

3 comments:

wildmary said...

Dave, this is one of the many things I love you for. You are truly one of a kind in my life. I know no other human being who might even remotely consider adding the astronomy app in the first place, much less find a flaw, much less contact the app author and very much less check the next day for an overnight fix!! I love ya, bro!!

wildmary said...

Siriusly. No, siriusly?

wildmary said...

BTW, I contacted Mapquest when I found my house at the wrong end of my subdivision and it took three years to get it fixed!