A Real Shellacking

When we moved in to our house we noticed and area of the wood floor that was damaged by some kind of acid or caustic substance. Probably something the cleaning lady did right before we moved in.

We didn't notice it for a couple weeks because we had the floor paper in place, protecting the floor from all the shuffling of heavy items.

When we did notice it, the builder sent the floor finisher out to patch it up. But the patch job looked terrible - the new area was far glossier than the satin floor, making it look like there was a puddle of water there.

So we got the finisher to come out again and redo his work. This time he brought what he said was the right finish, and it was flatter, but still not close to matching.

I called up the owner of the flooring company and told him to come out and have a look. He agreed that the finish didn't match, so he is going to call the builder and get permission to sand and refinish the ENTIRE wood floor of our house. This is every room on the ground floor except the office, laundry room, and pantry. That's huge. We have to move all the furniture to, um, somewhere else, and go through one heck of a major operation right in the middle of our already crazy lives.

I wonder if the builder is going to square off with the poor cleaning lady. This must be one of the more expensive floor cleanings he's ever paid for.